Paradise Plants Home & Garden

brooklyn reid 3 months ago

I absolutely love Paradise Plants! I always end up leaving with more than I planned because they have such a great selection. Their plants are always healthy, and their pond plants have done really well for me. They also have the cutest whimsical garden and home knick-knacks that make the shop so much fun to explore. The staff are always so friendly and happy to help, which makes the whole experience even better. One of my favorite places to shop on the Big Island!

Doug Langelier 4 months ago

Great variety of Tropical flowers and plants. They sell Beautiful Furniture as well $$$

Justin Hendrickson 5 months ago

My partner and I have spent thousands of dollars at Paradise Plants over the years on plants, planters, and furniture, which is why this experience was so disappointing. As a matter of fact, we’ve even received and used gift cards from loved ones over the years because they knew how much we loved shopping here. Today, we were prepared to purchase SIX planters totaling over $750. We politely asked whether a bulk discount might be possible because of the size of the order. The owner offered 10%, which I genuinely thanked her for. We then respectfully asked whether she would consider 15% to help close the purchase. To be very clear, I was not offended whatsoever by being told “no.” Businesses have every right to price their products however they choose. What offended me was how calloused and dismissive the interaction became afterward. We were essentially mocked for even asking, told the 10% was already “very generous,” and lectured about how their products are already “well-priced.” Respectfully, I disagree. Some of the lightweight plastic planters there are priced well over $175. Again, this was not about entitlement to a discount. It was about basic customer interaction and re

Connor Domagala 2 years ago

Worst service ever sold me a broken 1400$ bed i paid cash for was supposed to come deliver and set up i had to go pick it up becuse of their incompetence. Once i asked to speak to someone about a refund or potential swap because i did indeed want the bed frame or or at least something to sleep on and basically told me deal with it nothing they could or were willing to do, and refer their refund policy that they neglected to give me as well as an receipt, Couldn't even send someone down to help a brother out when i offered to pay for labor and time. Robbery and false advertisement. My Lawyers contacted. Manager super rude and definitely needs to learn to properly run a business. Because they do not put the customer first, proceeded to tell me they make all these big sales all the time and I'm not important. Yet couldn't even have the 1400 on hand upon arrival for return, will definitely be buying this business considering the debt they have. terrible staff. Will never refer anyone to them.

James 4 years ago

Got eight orchids plus other plants here on a vacation from Alaska. The certified orchids were expertly wrapped by the staff there, and a quick stop by the state agri department got the rest certified in a flash. We packed it all up and took it as checked baggage home and they're all doing amazing! One of the orchids just opened a new flower.